META: A read-only website that I use for documentation as a systems administrator. Feel free to reference pages but keep in mind I have comments turned off and only really use this site as documentation to search through for troubleshooting or when I learn something new and want to “show it off”. That being said, if you see something totally inaccurate or see I’m totally overlooking something, feel free to message me at: admin at gerrywilliams dot net.

Documentation is one of the strongest tools in the System Administrator’s tool belt. I created this website as a place to store notes while working as a Sys Admin. It started off for break/fix type issues that help out when you start at help desk and have since continued to use it for documentation on issues that I fix as my career progresses.

One of the best things I have learned is that you need to take notes DURING a system change or while reading the manuals for various technologies. If you do the migration, upgrade, or installation and then take notes later, you are likely to miss a few steps.

The goal of this site is not to break every task into a series of steps, but rather a general guideline on how to fix common IT issues so the wording my sound off. My template is fairly straightforward:


Description of the issue

To Resolve:

1. Sequential steps you can take to resolve.
a. Substeps

2. Step two with CodeBlock example:


Pages I used as a reference. Sometimes my steps are copied directly from the reference. There is no reason to re-invent the wheel.



I don’t place ads on the site to make money nor do I claim any copied work as my own but if you have any questions, comments, or concerns please email me at: admin at gerrywilliams dot net.